shillong morning | Responsible Gaming and Player Safety Guide

Why Is Responsible Gaming Important?

Shillong Morning-we believe that online gaming, when done responsibly, is a fun and enjoyable pastime. But when control slips, it can have serious consequences on your personal, family, and financial life. That's why we are committed to keeping every player informed and protected from the very start.

Responsible Gaming It means playing within your budget, gaming for entertainment, and taking breaks when you need to. On the Shillong Morning platform, we provide tools and features that help you stay in full control of your gaming at all times.

Core principles of responsible gaming:

Play for fun, not for income: Don't treat gaming as a way out of financial trouble. It's entertainment, nothing more.
Set a budget: Decide how much you're willing to spend per session before you start, and stick to that limit.
Respect your time limits: Take regular breaks instead of gaming for long stretches at a time.
Put family and work first: Gaming will never come before family, health, or work.
Don't Make Decisions on Impulse: Don't chase losses by placing bigger bets out of frustration or anger.
Don't hesitate to reach out for help: If you feel you need help, reach out to us or a professional right away.

Our Policy: Every responsible gaming tool on Shillong Morning is completely free. Whether you want to set limits, take a break, or close your account permanently, the process is straightforward.

Who May Be at Risk?

Problem gaming can affect anyone, regardless of age or background. Certain factors can increase the risk — such as stress, loneliness, financial difficulties, or a family history of addiction. Shillong Morning wants every player to stay aware of their situation and take the right steps when needed.

Avoid alcohol or substances while gaming. They impair your judgement and increase the risk of overspending.

Protection Tools

Shillong Morning's Responsible Gaming Tools

Shillong Morning offers a range of powerful tools to keep you fully in control of your play. Every tool is completely free and available whenever you need it.

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Set a deposit limit

You can set your own maximum deposit limit — daily, weekly, or monthly. Once a limit is in place, there is no way to exceed it.

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Session Time Limit

Set a maximum time limit for each gaming session. Once the limit is reached, Shillong Morning will automatically alert you and end the session.

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Loss Limit Settings

You can set a loss limit that automatically stops your session once you've lost a specified amount. This protects you from making costly decisions in the heat of the moment.

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Cooling-Off Period

If you need a short break from gaming, use the cooling-off option to temporarily deactivate your account for anywhere between 24 hours and 6 weeks.

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Self-Exclusion

If you want to step away from gaming for an extended period, you can suspend your account for anywhere from 6 months to permanently. We respect that decision and will support you every step of the way.

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Activity Report

You can view your full gaming history, total spending, and time statistics at any time. This report is a practical way to stay aware of your own habits.

Warning Signs

Recognize the Signs of Problematic Gaming

If you or someone close to you is showing the signs below, it's important to act before things get worse.

Signs	What to Do
Repeatedly going over your budget	Set a Deposit Limit and Take a One-Day Break
Chasing losses by placing more bets to win back what you've lost	Use the Loss Limit tool and contact support
Gaming during family time or work hours	Set a Session Time Limit
Gaming is causing conflict with family	Take a Cooling-Off Period and Talk to Someone
Skipping sleep or meals to keep gaming	Consider Self-Exclusion and Seek Professional Help
Unable to stop gaming, feeling restless	Call our support team or a professional helpline right away
Taking on debt or spending money in secret to fund gaming	Permanent self-exclusion and seeking financial advice are strongly recommended

Recognising one or more of these signs is not a weakness — it's a sign of self-awareness. Seeking help takes courage, and Shillong Morning is always here for you.

How to Get Started

6 Simple Steps to Responsible Gaming

Follow these simple steps to start playing safely on Shillong Morning.

Step 01

Set a budget

Set a monthly budget before you start playing. Only spend what you can afford to lose without it affecting your day-to-day life.

Step 02

Set a Time Limit

Decide in advance how long you'll play each day. It's recommended to avoid gaming for more than 1 hour at a stretch. Get up and move around in between.

Step 03

Activate Tools

Log in to your Shillong Morning account and activate deposit limits, session limits, and loss limits — your strongest line of defence.

Step 04

View Regular Reports

Review your weekly gaming activity report regularly. If you notice any unusual patterns, take it as a cue to slow down.

Step 05

Talk to your family

Talk openly with your family about gaming. Family awareness can often head off bigger problems before they start.

Step 06

Seek Help When You Need It

If you're struggling, contact the Shillong Morning support team or a professional helpline. Asking for help is a sign of strength.

Self-Assessment

Check Your Gaming Habits

Answer the questions below honestly. They'll give you a general sense of your gaming habits.

01 Did you spend more than your budget on gaming last month?

No, never Happened once Happened two or three times Often

If you're regularly going over budget, it's time to Deposit Limit Enable it. Even occasional awareness goes a long way.

02 Do you find it hard to stop gaming, even when you're losing?

No, I can stop easily Sometimes it feels hard I often can't stop

Finding it hard to stop is an important warning sign. Session Time Limit Set it and reach out to support if needed.

03 Have family or friends expressed concern about your gaming habits?

No, no one has said anything Said it once Said it repeatedly

Take the concerns of your loved ones seriously. Try to see things from their perspective and have an open, honest conversation. If needed, Help Centre reach out.

04 Do you chase losses by placing more bets to win back what you've lost?

No, never Sometimes I think about it Yes, quite often

"Chasing losses" is one of the most dangerous habits a player can develop. Loss Limit Set it, and if you hit it, stop gaming for the day.

These questions are just for you — no data is collected. You'll get the most out of this by answering honestly.

Minor Protection

No one under 18 is permitted to play

Shillong Morning is strictly for adults (18+). We have strong measures in place to prevent minors from accessing the gaming platform.

Age verification is mandatory at registration.
Age is verified through identity verification (KYC).
Any account found to belong to a minor is closed immediately.
Parents can use parental controls on their child's device.

If you suspect that a minor is using this platform, please Help Centre Let Us Know.

Advice for Parents

Use Browser Filters

Install parental control software to block online gaming sites.

Monitor your child's online activity

Keep an eye on what sites your child visits and have open conversations about it.

Keep Your Financial Information Secure

Keep credit card and mobile banking details out of your child's reach.

General Questions

Responsible Gaming FAQs

Log in to your account and go to Settings > Responsible Gaming. There you'll find options to set daily, weekly, or monthly deposit limits. Limits take effect immediately once set. You can lower your limit at any time, but increasing it requires a 7-day waiting period.

Yes. If you have any withdrawable balance in your account at the time of self-exclusion, it will be returned through the standard process. Bonus balances will be forfeited. For more details, Help Centre reach out.

A cooling-off period is a temporary break — anywhere from 24 hours to 6 weeks. Your account becomes active again once the period ends. Self-exclusion, on the other hand, is a long-term measure — from 6 months up to permanent. During self-exclusion, you cannot reopen your account and we will not send you any promotional communications.

Start with empathy, not criticism. Encourage them to seek professional help. If they use Shillong Morning, you can let our support team know — we'll put the necessary protective measures in place on their account. Get in touch: Help Center।

Yes — all of Shillong Morning's responsible gaming tools are completely free and available to every registered member. Whether it's deposit limits, session limits, loss limits, cooling-off, or self-exclusion, there are no charges and no complicated steps involved.

No. Shillong Morning strictly enforces an 18+ policy. Age verification and KYC must be completed at registration. If a minor is identified, the account is closed immediately and any deposited funds are returned.

Support

Contact Us for Help

Shillong Morning's responsible gaming team is here for you 7 days a week, 24 hours a day.

Live Support

Chat directly with our help centre. Trained support agents are ready to assist you with any issue.

Help Center

Email Support

Email us to discuss anything in detail. We'll get back to you within 24 hours.

Email Us

FAQ Page

Visit our detailed FAQ page to find answers to the most commonly asked questions.

View FAQ

Keep in mind: There's no shame in talking about problem gambling. All support conversations at Shillong Morning are completely confidential. Your information will never be shared with any third party.

🛡️ Safe Gaming

Play Responsibly, Win Happily

At Shillong Morning, every player's safety and enjoyment is our top priority. Register today and start using our responsible gaming tools.

Register Now Log In Help Center

Responsible Gaming — Shillong Morning's Commitment