Shillong Morning FAQ — All Your Questions Answered

Yes, you must be 18 years of age or older to register on Shillong Morning. This is part of our responsible gaming policy. Any account found to belong to a minor will be closed immediately. To learn more, visit our Responsible Gaming View page.

On the login page, Click the "Forgot your password?" link. Enter your registered mobile number and an OTP will be sent to you. Use that OTP to set a new password and you'll be able to log in again. If you run into any issues, Help Center contact us.

No, each person may only hold one account on Shillong Morning. If multiple accounts are detected, all of them will be closed and the balance may be forfeited. This rule is strictly enforced to maintain a fair and secure gaming environment.

KYC verification may need to be completed before you can withdraw. Uploading a photo of your national ID or passport speeds up the verification process. This is a necessary step to keep your account secure and prevent fraud.

After logging in, you can update your email, address, and preferred language from Profile Settings. To change your mobile number, Help Center contact us. Name changes cannot be made directly for security reasons.

If your account is suspended, please visit our Help Center contact us. We'll explain the reason for the suspension, and your account will be restored quickly once the required documents are submitted. Accounts are typically suspended due to unusual activity or a policy violation.

Yes, Shillong Morning uses SSL encryption and industry-leading data protection technology. Your personal information is never shared with third parties. For more details, please refer to our Privacy Policy read.

On Shillong Morning, you can deposit and withdraw via bKash, Nagad, Rocket, debit/credit cards, and bank transfer. To view full details on all payment methods, visit our Payment Page View.

The minimum deposit on Shillong Morning is just ৳500, making it easy for new players to get started. Minimum and maximum limits may vary by payment method. For more details, Payment Page View.

bKash and Nagad withdrawals on Shillong Morning are typically processed within 30 minutes to 2 hours. Bank transfers may take 1–3 business days. Having your KYC verification completed will speed up withdrawals. First-time withdrawals may require additional verification.

Shillong Morning does not charge any deposit or withdrawal fees. However, your payment service provider (such as bKash or Nagad) may apply their own charges. Please contact your payment provider directly for details on any applicable fees.

First, wait 30 minutes — payments can occasionally take a little time to process. If it still hasn't arrived, gather your transaction ID and a screenshot, then Help Center contact us. Our team will resolve the issue promptly.

Daily withdrawal limits on Shillong Morning vary depending on your account type and VIP tier. Standard accounts can withdraw up to ৳50,000 per day, while VIP members have significantly higher limits. For more information, VIP page View.

Deposits via bKash and Nagad are usually instant, with funds added to your balance within 5 minutes in most cases. Rocket is also processed very quickly. Bank transfers may take a bit longer. To view all payment options Payment Page visit.

A pending withdrawal request can be cancelled as long as it still shows a "pending" status. Once processing has begun, cancellation may no longer be possible. If you need to cancel, quickly Help Center contact us.

Shillong Morning offers slots, Live Casino (baccarat, roulette, blackjack), cricket betting, football betting, virtual sports, and much more. To browse all games on the Games page Go.

Yes, all games on Shillong Morning are built by licensed software providers and verified by independent auditors. Using RNG (Random Number Generator) technology, every outcome is completely random and free from manipulation.

Some Live Casino tables on Shillong Morning feature Bengali-speaking dealers. Dealers in other languages, including English and Hindi, are also available. Head to the Live Casino section and use the table filter to find a dealer in your preferred language.

Shillong Morning's servers automatically save your game progress. When your connection is restored, you can resume from where you left off. If the connection drops while a bet is active, the outcome will be determined based on the server's record. For any concerns Help Center Let us know.

On Shillong Morning, you can bet on cricket, football, tennis, hockey, basketball, and more than 30 other sports. Live betting is also available for major tournaments including the IPL, BPL, World Cup, and Premier League. To see all options, on the Games page Go.

Yes, any money you win in a game is credited directly to your wallet and can be withdrawn. However, winnings from bonuses may require you to meet the wagering requirements before withdrawal. For full details on bonus terms, Help Center to learn more.

Demo mode is available on most slots and table games at Shillong Morning. You can learn how a game works without spending real money. However, winnings from demo mode cannot be withdrawn. To play with real money Sign Up।

New members at Shillong Morning receive a welcome bonus on their first deposit. The bonus amount and terms may vary over time. To see the latest offers, on the registration page go to or Help Center ask us.

Wagering requirements mean you need to place a certain amount in bets before you can withdraw bonus funds. For example, a ৳1,000 bonus with a 20x wagering requirement means you must wager ৳20,000 before withdrawing. For full details on the terms, Terms & Conditionsto find it.

Shillong Morning regularly offers daily, weekly, and monthly promotions — including deposit bonuses, cashback, free spins, and tournament prizes. Log in and check the Promotions section to see the latest offers.

Yes, Shillong Morning has a referral program. Refer a friend and when they make their first deposit, you'll receive a bonus. To learn more about referral bonus details and terms, Help Center contact us.

Most welcome bonuses and deposit bonuses are credited automatically. Some promotions may require a promo code. If you don't receive your bonus, take a screenshot of your transaction and Help Center contact us.

Yes, if you'd prefer not to receive a bonus, you can opt out during the deposit process. Once a bonus has been accepted and used, it becomes difficult to cancel. Avoid accepting a bonus without reading the terms first.

If the wagering requirement isn't met within the bonus's validity period, the bonus balance will be automatically forfeited. So after receiving a bonus, make sure to carefully review the terms and expiry date. For full details, in the Terms & Conditions available.

Playing regularly on Shillong Morning automatically earns you points and advances you through VIP tiers — no separate application needed. To learn more about VIP levels and their benefits, VIP page View.

Shillong Morning VIP members enjoy: higher withdrawal limits, a dedicated account manager, exclusive bonuses, faster withdrawal processing, access to special tournaments, and much more. For details, On the VIP page View.

Players who wager large amounts fall under the Shillong Morning High Roller category. High Rollers enjoy special table limits, exclusive bonuses, and personalised service. To find out more High Roller Page View.

VIP point expiry on Shillong Morning depends on your activity level. Points may expire after a prolonged period of inactivity, but stay active regularly and your points will renew automatically. For full details, VIP page View.

Yes, your VIP tier may be downgraded if there isn't enough gaming activity within a given period. Stay regularly active to maintain your tier. You'll typically receive a notification before any downgrade.

Yes, higher-tier VIP members get a dedicated account manager who handles all issues directly. Priority live chat support is also available. For more details On the VIP page View.

The Shillong Morning app is available from our Download Page directly from our site. Both Android and iOS versions are available. If you can't find it on the Play Store or App Store, download it directly from our website.

To install the Shillong Morning APK on Android, first go to Settings > Security > Unknown Sources and enable it. Then tap the downloaded file to install. For a step-by-step guide On the download page View the step-by-step guide.

The Shillong Morning app requires Android 5.0 or above and iOS 12.0 or above. For the best experience, at least 2 GB of RAM and a stable internet connection are recommended. Older devices can still use the web browser version.

The Shillong Morning app offers push notifications, biometric login, and the ability to view some content offline — features not available on the website. Games and features are the same on both, but navigation is smoother and faster on the app.

When a new update is available, you'll get a notification inside the app. Alternatively, Download Page Download the latest version from the download page and install it over the existing one to update. Your data and balance will be fully preserved after the update.

First, check your internet connection and restart the app. If the problem persists, clear the app cache. If you've forgotten your password, Login page and reset. If the issue persists, Help Center contact us.